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Primary School · CBC

How Nairobi Green Academy Increased Fee Collection by 40% in One Term

Westlands, Nairobi, Kenya800 students
40%
Fee collection increase
800
Students digitised
3 weeks
To go live
KES 8.2M
Fees processed T1

The Challenge

The school was managing fee records for 800 students across 8 classes using Excel spreadsheets and manual M-Pesa transaction logs. The finance officer spent every Monday morning reconciling weekend payments — a 4–5 hour process with frequent errors. Fee defaulters weren't tracked consistently, and parents often disputed balances because receipts weren't issued in real time.

The Solution

EduMyles was deployed at the start of Term 1 2025. The finance team completed training in one afternoon. The school's existing Safaricom Paybill number was connected to EduMyles via the Daraja API — from that point, all incoming M-Pesa payments auto-reconciled instantly against student accounts.

Implementation Timeline

Day 1

Admin team training (4 hours). All staff and class accounts created.

Day 3

M-Pesa Daraja integration live and tested. First payments auto-reconciled.

Day 7

Parent portal invites sent to all 800 student families via SMS.

Day 14

85% parent portal adoption. Fee reminder automation activated.

Day 21

Fully live. First fee balance report generated showing 40% improvement vs prior term.

I used to dread Monday mornings. Now I arrive to find every M-Pesa payment already matched and receipted. I can finally focus on the students instead of spreadsheets.

Grace Njeri, Finance Officer — Nairobi Green Academy

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